Shipping costs and time

Destination Est. Delivery Time Shipping Price  Free Shipping
1-3 business days € 6,50 From €50
<7 business days € 12 From €75
UK 10-20 working days € 20 From €100
Rest of Europe 10-20 working days € 25 From € 150
USA 15-35 working days € 30
Other countries 15-35 working days Contact us

You will receive a shipping confirmation by email once your order has been shipped. Please note that there may be some delays during sales, very busy periods and public holidays.

How to track your order
An email shipping confirmation with tracking number will be emailed to you once we have shipped your order.

Additional costs outside the E.U.
For all customers outside the EU: Customs, taxes, duties and collection fees may still apply. Any duties and/or taxes are the customer’s responsibility and will not be collected by us nor included in the order total.

If a delivery is delayed or an item is out of stock, you will be notified by email as soon as possible. No later than 30 days after the order has been placed.

You can read more information about returns here.

KLOQ does not guarantee that all items shown are in stock at the time of your order. In the event that an item is unavailable for any reason, KLOQ will contact you by email. Although we do our best to display accurate images, colors, info and prices, errors may occur.